Legal

Privacy Policy

Last updated: July 7, 2025

1. Introduction

Welcome to BPI Cybernetics LLC . We are committed to protecting the privacy of our clients, partners, website visitors, and users. This Privacy Policy explains what personal information we collect, how we use and disclose it, and the choices you have regarding our use of your information. By accessing or using our services or website, you agree to the terms of this policy.

2. Information We Collect

We collect information in the following categories:

Information You Provide

  • Contact Data: Name, email address, phone number, mailing address.
  • Project Details: Business requirements, technical specifications, documents you upload.
  • Communications: Any messages, inquiries, or feedback you send to us.

Automatically Collected Information

  • Usage Data: Pages visited, links clicked, time spent on our site, device type, browser version, IP address, and geographic location (based on IP).
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to recognize your device, store preferences, and compile aggregate data to improve our services.

Third-Party Data

Information from analytics providers (e.g., Google Analytics), advertising networks, or social media platforms when you interact with our content on those platforms.

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery & Support: To provide, maintain, and improve our consulting services, respond to inquiries, and fulfill contractual obligations.
  • Communication: To send you updates, newsletters, marketing materials, service-related announcements, and to respond to your requests.
  • Personalization: To tailor content and recommendations to your interests and preferences.
  • Security & Fraud Prevention: To detect, prevent, and address technical issues or security breaches.
  • Analytics & Improvement: To analyze usage patterns, measure performance, and enhance user experience.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes and protect our rights and interests.

4. Legal Basis for Processing

Where required by law, we rely on the following legal grounds to process your personal data:

  • Contractual Necessity: Processing is necessary to perform our contractual obligations.
  • Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving services, maintaining security), provided your rights do not override those interests.
  • Consent: Where we have obtained your express consent for specific purposes (e.g., marketing communications).
  • Legal Compliance: Processing is necessary to comply with legal obligations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings.
  • Understand and improve how you use our website.
  • Deliver targeted advertising or marketing messages (where permitted).

You can manage or disable cookies via your browser settings.

6. Disclosure of Your Information

We may share your personal information with:

  • Service Providers & Partners: Third parties who perform services on our behalf, such as hosting, data analysis, payment processing, and customer support are subject to confidentiality obligations.
  • Legal Authorities: When required by law or to protect our rights, property, or safety, or that of others.
  • Business Transfers: If we merge with, acquire, or sell assets, your information may be transferred as part of that transaction (with notice and safeguards).

We do not sell your personal data to third parties for marketing purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we will securely delete or anonymize it.

9. International Transfers

Your information may be processed and stored in countries other than your own, including the United States. We will take appropriate safeguards (such as standard contractual clauses) to ensure your data remains protected in accordance with this policy.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, update, or delete your personal information.
  • Object to or restrict processing of your data.
  • Withdraw consent (where processing is based on consent).
  • Receive a copy of your data in a portable format.
  • Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details below.

11. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us so we can promptly delete it.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

BPI Cybernetics LLC

Address: 5900 Balcones Drive STE 100 Austin, Texas, 78731

Email: info@bpicybernetics.com